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Three
Year Platinum Limited Warranty
As
you contemplate the choice of a builder for your future custom
home, you will consider many factors.
Quality of the Home
Certainly the first consideration is that problems can
best be handled by avoiding them in the first place. Building
the finest quality into your home will minimize defects, and
reduce maintenance. Materials such as Andersen Windows, Pioneer
Roofing, Kohler Plumbing and cedar trim are standard features
in a Frey & Son Home, because of their proven quality and
durability. At Frey & Son Homes, quality has been our hallmark
since 1972.
Quality
of Workmanship
The supervisors, the workers and the construction documents
are all extremely important determinants of quality. All employees
go through a rigorous selection and training process before
joining our staff. A quarterly systems review assures all
our superintendents are performing according to the latest
procedures. Many of our subcontractors have been working for
our company for more than 15 years and must agree to provide
a warranty that coincides with our warranty. They are highly
motivated to perform in accordance with the Frey & Son standards
of quality assurance and are paid in a timely fashion for
outstanding work. Before plans are sent to subcontractors,
they are thoroughly checked against a production plan checklist.
Then the subcontractors must agree to a set of bid instructions
and a scope of work outlining specific quality standards.
The firm has recently received the "Builder of the Year"
award from the local Subcontractors Association for well-supervised
jobs, quality workmanship, timely payment of bills and principled
business practices. Subcontractor loyalty to Frey & Son is
well known.
Quality
of Service After Occupancy
While many builders offer a one-year warranty on the structure,
and as little as 90 days on items such as painting and caulking,
Frey & Son Homes' warranty is for three years on systems,
structure, and roof, and one year on cosmetic items. Our reputation
for after-completion service is unsurpassed in the industry.
We have received national recognition for outstanding performance.
Our service people are both prompt and tenacious, sticking
with even the most difficult items until they are resolved.
We feel so confident in our superior quality product that
we offer a warranty which exceeds that of our competition.
You are encouraged to review our written warranty for all
the details.
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